Learn. Run. Grow.
The Uga way.
One sign-in for every Uga team member. Your learning, your approvals and the tools that run our properties, together in one place.
Everything you need to run the day
Sign in once at staging.ugaops.com. You see only the products IT has opened for you, at your level.
Gate Pass
Raise and approve gate passes, scan at the gate, receive returns, manage QR-tagged assets and reports.
Uga Academy
Bite-sized courses, knowledge checks, learning paths and certificates. Coordinators run training and classroom sessions.
IT Helpdesk
Log IT issues and requests, follow them to resolution, and let the IT team manage the queue.
Fleet
Request vehicles for guests, staff and goods, allocate vehicles and drivers, track trips, fuel and running costs.
Asset Management
Asset register for every property: QR labels, IT handover/takeover, gate pass movements, CEO-approved disposal, reports and audit log.
IT Connectivity
Watches every UniFi gateway, switch and access point at every property, phones the right people when a site goes offline and logs downtime and response times.
ESG & Sustainability
Track energy, water, waste and community projects for every property and report on ESG goals.
Housekeeping
Public area checklists with QR and photo proof, instant issue alerts, preventive maintenance and staged deep cleaning for every property.
Night Audit
Step-by-step night audit: POS closing checks against Opera, sign-off by the GM, then PMS and Prologic posting.
Front Office
Load today's room status from OPERA, request departure checks, alert Housekeeping in the app and by email, and settle minibar, lost & found and amenities before the guest pays.
Meeting Rooms
See which meeting and training rooms are free at every property, book them in a few taps, add screens and refreshments, and get reminders.
Document Control
Quality assurance documents, SOPs and policies with version control, review and approval, read-and-acknowledge, and review-date reminders.
Gift Vouchers
Design and issue numbered gift vouchers with QR codes, approve complimentary vouchers, track sales and redemptions across every property.
ISP Bill Reconciliation
Upload Dialog and SLT bills and payment receipts, check every connection against its package and alert levels, track roaming, IDD and VAS, and send each bill to Finance for payment.
Lost & Found
Record items found at every property with photos and storage location, match them to guest enquiries, hand them back or courier them, and keep a full audit trail.
ENT Allowance
ENT for every allowance holder from Simphony and OPERA, valued at cost against property and group allowances, with reports, exceptions and month close for Finance.
Luxury with soul
To leave an indelible imprint on all we meet through authentic, transformative travel that goes beyond the now.
One team, 8 remarkable places
From the lagoons of the east coast to the tea hills and the cultural triangle.
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Visit Website Learning that fits into a shift
Inspired by how the world's leading hotel groups train their teams: short lessons on your phone, a quick knowledge check, and recognition when you grow.
Bite-sized lessons
Every lesson takes 3–5 minutes – learn between tasks, on any phone.
Knowledge checks
One quick question per lesson makes sure the key point sticks.
Points & badges
Earn points, unlock badges and help your property climb the board.
Certificates
Finish a course and download your Uga certificate.
Gate Pass & Asset Control
Why every item that leaves a property needs a gate pass, how to raise one properly, and what security checks at the gate.
The Uga Way – Guest Experience
Warm, personal and unhurried: the service behaviours that make a stay feel like Uga.
Food Safety Essentials
Hygiene, temperature control and allergen care – the basics that keep every guest safe.
Ready to start?
Sign in with the account IT created for you – the same login works for every Uga product.